[ Trust & Safety ]

Privacy Policy

Last updated: May 2026

Welcome to LeadGennie. LeadGennie (“LeadGennie”, “we”, “our”, or “us”) is an AI-native outbound automation platform operated under DICE Solutions.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, APIs, integrations, and services. By using LeadGennie, you agree to the practices described below.


01. Information We Collect

Information You Provide:

  • Name and company details
  • Work email address
  • Billing and invoice information
  • CRM connection data and access tokens
  • Uploaded lead lists, CSV files, and ICP descriptions
  • Messages sent through support, waitlist, or feedback channels

Automatically Collected Information:

  • IP address and device parameters
  • Browser information and usage logs
  • Usage analytics and session details
  • API usage logs and campaign activity metrics

Third-Party Integrations:

If you connect integrations such as Gmail, Outlook, HubSpot, Salesforce, LinkedIn, or Google Sheets, we may access limited account data necessary to execute campaigns and sync records.

02. How We Use Information

We use collected information to run and improve the LeadGennie platform. Specifically to:

  • Provide and maintain LeadGennie services
  • Personalize and optimize AI-generated outreach templates
  • Analyze product usage to debug performance and add features
  • Maintain platform integrity, preventing abuse and fraud
  • Process billing transactions securely
  • Communicate critical product upgrades and notices
  • Provide prompt customer support channels
Data Sale Restriction: We do NOT sell personal customer data to data brokers or advertising channels.

03. AI & Outreach Data

LeadGennie utilizes AI models to generate personalized copy, evaluate Ideal Customer Profiles (ICPs), score prospect accounts, and orchestrate outbound sequences.

All uploaded lead assets are processed securely. We do not use customer outreach files or unique campaign outputs to train public AI models.

04. Data Retention

We retain client and campaign data only as long as necessary to provide active outbound services, comply with legal requirements, or maintain fraud prevention buffers. Users can request total deletion of their account databases and connected tokens at any time by contacting support.

05. Security Safeguards

We implement industry-standard protective measures, including HTTPS encryption in transit, isolated database environments, strict role-based access bounds, detailed audit logging, and automated threat monitoring.

06. Cookies & Preference Storage

We use cookies and active session tokens to keep users authenticated, store visual theme preferences, and compile product analytics. You can control cookie allowance policies via your web browser settings.

07. Third-Party Service Providers

To maintain uptime and execute services, we route encrypted payloads through verified cloud hosting providers, database sync layers, payment processors, and AI inference API endpoints.

08. International Data Transfers

Your information may be processed and stored in regions outside your state or country where our primary cloud databases and infrastructure providers maintain operations.

09. User Data Rights

Depending on your location, you may have the legal right to access, rectify, port, or request deletion of personal campaign records. Contact support to initiate these request routines.

10. Changes & Updates

We may modify this policy periodically to track new integrations or compliance criteria. Continued platform use after updates constitutes acceptance of the latest policy terms.

11. Contact Information

LeadGennie

A product by DICE Solutions

Email: support@leadgennie.ai