Trust & Safety

Privacy Policy

Last updated: May 2026

Welcome to LeadGennie. LeadGennie (“LeadGennie”, “we”, “our”, or “us”) is an AI-native outbound automation platform operated under DICE Solutions.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, APIs, integrations, and services. By using LeadGennie, you agree to the practices described below.

01Information We Collect

Information You Provide:

  • Name and company details
  • Work email address
  • Billing and invoice information
  • CRM connection data and access tokens
  • Uploaded lead lists, CSV files, and ICP descriptions
  • Messages sent through support, waitlist, or feedback channels

Automatically Collected Information:

  • IP address and device parameters
  • Browser information and usage logs
  • Usage analytics and session details
  • API usage logs and campaign activity metrics

Third-Party Integrations:

If you connect integrations such as Gmail, Outlook, HubSpot, Salesforce, LinkedIn, or Google Sheets, we may access limited account data necessary to execute campaigns and sync records.

02How We Use Information

We use collected information to run and improve the LeadGennie platform. Specifically to:

  • Provide and maintain LeadGennie services
  • Personalize and optimize AI-generated outreach templates
  • Analyze product usage to debug performance and add features
  • Maintain platform integrity, preventing abuse and fraud
  • Process billing transactions securely
  • Communicate critical product upgrades and notices
  • Provide prompt customer support channels

Data Sale Restriction:

We do NOT sell personal customer data to data brokers or advertising channels.

03AI & Outreach Data

LeadGennie utilizes AI models to generate personalized copy, evaluate Ideal Customer Profiles (ICPs), score prospect accounts, and orchestrate outbound sequences.

All uploaded lead assets are processed securely. We do not use customer outreach files or unique campaign outputs to train public AI models.

04Google User Data (Gmail)

You can connect a Gmail or Google Workspace mailbox so that LeadGennie sends email from your own address. When you do, Google asks for your permission and LeadGennie receives only what you approve:

  • Your Google account email address and basic profile (name): to identify the mailbox you connected.
  • Permission to send email on your behalf (gmail.send): used only to send emails that you or your teammates wrote or approved in LeadGennie: approved campaign emails, replies you choose to send, and test emails you request. This permission cannot read, change or delete anything in your mailbox.
  • Read access to your mailbox (gmail.readonly): only if you separately choose "Enable Inbox replies", and only to find replies to your LeadGennie campaigns and show them in your LeadGennie Inbox. Reply text may be processed by our AI provider to classify the reply and suggest a response for you to review; it is not used to train AI models.

We store the access tokens Google issues encrypted at rest, together with copies of the emails LeadGennie sent for you (and, with Inbox enabled, the replies to them). We do not sell Google user data, use it for advertising, or use it to develop or train generalized AI or machine-learning models. People at LeadGennie do not read it unless you ask us to (for example for support), it is needed for security or to comply with the law.

You can disconnect a mailbox at any time in Settings → Mailboxes: LeadGennie revokes its access with Google and deletes the stored tokens. You can also remove access from your Google Account at myaccount.google.com/permissions.

Limited Use:

LeadGennie's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

05Data Retention

We retain client and campaign data only as long as necessary to provide active outbound services, comply with legal requirements, or maintain fraud prevention buffers. Users can request total deletion of their account databases and connected tokens at any time by contacting support.

06Security Safeguards

We implement industry-standard protective measures, including HTTPS encryption in transit, isolated database environments, strict role-based access bounds, detailed audit logging, and automated threat monitoring.

07Cookies & Preference Storage

We use cookies and active session tokens to keep users authenticated, store visual theme preferences, and compile product analytics. You can control cookie allowance policies via your web browser settings.

08Third-Party Service Providers

To maintain uptime and execute services, we route encrypted payloads through verified cloud hosting providers, database sync layers, payment processors, and AI inference API endpoints.

09International Data Transfers

Your information may be processed and stored in regions outside your state or country where our primary cloud databases and infrastructure providers maintain operations.

10User Data Rights

Depending on your location, you may have the legal right to access, rectify, port, or request deletion of personal campaign records. Contact support to initiate these request routines.

11Changes & Updates

We may modify this policy periodically to track new integrations or compliance criteria. Continued platform use after updates constitutes acceptance of the latest policy terms.

12Contact Information

LeadGennie

A product by DICE Solutions

Email: support@leadgennie.ai